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Why this matters?
Refugees, migrants, and ethnic minorities are more vulnerable to HIV due to barriers like limited healthcare access, discrimination, and poverty. Targeted support is needed to address these disparities. The gap in HIV care and outcomes for ethnic minority and refugee groups compared to the general population is both stark and unacceptable. As HIV treatments like PrEP, PEP, and injectables evolve, access to information has not kept up, leaving many uninformed. This gap limits their ability to benefit from effective prevention and treatment options.
Our Solution:
We’ve developed a multilingual, AI-driven chatbot that delivers real-time, medically accurate HIV information — accessible anytime, anywhere, on any device.
Powered by state-of-the-art Conversational AI, it engages users in natural, supportive dialogue, empowering them to ask sensitive questions and receive non-judgmental, confidential responses that respect their privacy and anonymity.
The chatbot delivers accurate, stigma-free HIV information to the public, supports newly diagnosed individuals, and answers sensitive questions in a private, judgment-free space. It’s especially effective in reaching underserved communities with multilingual, accessible support, and serves as a valuable tool for healthcare workers and educators.
Who Is It For?
While everyone can benefit, the chatbot is especially designed to support:
Ethnic Minorities & Refugees
For those facing language and access barriers.
Youth & Tech-Savvy Users
Mobile-first design for digital natives.
New Diagnoses
Support in the first moments after diagnosis.
Disconnected from Care
Help for those lost to follow-up.
Key Features
55+ Languages Supported
Available on IOS, Android, and Web
UK GDPR and HIPAA compliant
Free to Use
Easily Scalable
Available 24/7
Demo
Watch the demo video to see MACH in action.