Clear, straightforward answers — delivered with care, whenever you need them.
Any questions
Your
AI Digital Assistant
in HIV care
Your questions answered.
Convenient, Secure, and in Your Preferred Language.
MACH
Your Digital Assistant
in HIV care
in HIV care
EN
Clear
No data stored · Private & ephemeral · Privacy policy
This project has been supported with an educational grant via the Gilead UK and Ireland Fellowship Programme.
Empowering you to take the lead
One question
One question
at a time
Whether you've recently been diagnosed, are living with HIV, or just want clear, private information — MACH offers fast, reliable answers in the language you're most comfortable in.
Clear, straightforward answers — delivered with care, whenever you need them.
Answers in the language you prefer — clear, friendly, and culturally aware.
Multilingual
Choose your language
No account, no personal data collected. You stay in control, always.
Private by design
Nothing is stored
Developed with HIV specialists to work alongside your healthcare team, not replace it.
Clinically informed
Built alongside specialists
Reliable information and practical support
How MACH
How MACH
can help
Across the topics that matter most — designed to work alongside your healthcare team, not replace it.
Understanding diagnosis
What it means, what tests show, and how to read your results clearly.
Treatment & medication
How antiretroviral therapy works, side effects, and staying on track.
Living well
Daily management, long-term health, travel, and work.
Sexual health
Safer sex, disclosure, and relationship guidance, without judgement.
Mental health
Coping strategies and support to help you stay resilient.
Diet & lifestyle
Practical guidance on nutrition, activity, and everyday habits.
NHS services
Finding clinics, testing, treatment, and local support near you.
Rights & privacy
Your rights, data protection, and confidentiality in healthcare.
Prevention & protection
PrEP, PEP, condoms, and other ways to reduce risk.
How It Works
Getting answers is simple, private, and instant.
1
Ask a Question
Type your question in plain language. You can ask about symptoms, treatments, or general advice.
2
Get Instant Answers
MACH analyzes your query and provides a clear, accurate response instantly.
3
Stay Informed
Learn more with follow-up questions or explore related topics to manage your health better.
Privacy by Design
Ask sensitive questions with confidence. MACH is built around your privacy — no account required, no conversation data collected.
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No account, no personal data collectedInstant access. No sign-up required.
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We don't store your conversationsYour conversation is not retained after your session ends.
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Built to NHS data-protection standardsUK GDPR, DPA 2018, and NHS frameworks. See our Security page →
Private by design.
No account. No conversation data collected.
Access
No Account
Chats
Not Stored
Compliance
UK GDPR
Frequently Asked Questions
Everything you need to know about MACH.
Is MACH free to use?
Yes! MACH is completely free to use for individuals. We believe in accessible HIV health support for everyone.
Is my data safe?
Yes. We do not store your conversations and collect no personal data. No account is required, so you can ask questions anonymously.
Can I use MACH on my smartphone?
Yes, MACH is fully responsive and works beautifully on all mobile devices, tablets, and desktops.
Does MACH replace my healthcare provider?
No. MACH is an AI-powered support tool designed to provide information about HIV. It is not a substitute for professional medical advice, diagnosis, or treatment.
AI, done responsibly.
Built with clinicians, grounded in evidence, and developed in line
with NHS clinical safety standards — every answer, every time.